Meet the RE Tech Entrepreneur: Tyler Gordan from Agent Inbox

In our latest real estate tech entrepreneur interview, we’re speaking with Tyler Gordon from Agent Inbox. I met Tyler at Inman in New York and had a chance to talk through his product/business — I’m bullish on the prospect of aa communication platform for agents (and related service providers such as stagers, loan officers, etc).

Without further ado…

What do you do?

I am the co-founder and CEO of Agent Inbox. I work with a team of high-performing, user-obsessed individuals who love building products for the real estate industry. Each day, it is quite exciting to work with my team to solve problems that have never been solved before, which positively changes how our users do business.

What problem does your product/service solve?

We now live in a messaging world and messaging has become the primary way people communicate in their professional lives.

In real estate, agents have migrated away from phone calls and emails, and messaging is now their most important communication channel, yet the predominant tool used is SMS. Each MLS now has hundreds to thousands of agents negotiating deals and conducting business over their personal text messages – it is crazy! Agents usually have no idea who they are messaging with, there is no context of the real estate data, and there is no historical record of the transaction communication.

Agent Inbox solves this by empowering local MLSs to launch market-wide messaging systems and bridge communication between all agents and transaction participants. Powered by local data and integrated into the MLS, our platform starts at first contact, is accessible everywhere, and centralizes each deal through closing.  We also provide helpdesk messaging tools to MLSs, associations, and brokerage staff to manage communication with the agents they serve.

What are you most excited about right now?

I am excited by the high-quality interactions that businesses and consumers can have with each other over messaging.  People should be able to message a service the same way they message a friend. They should be able to get a personal response instantaneously, and it should not take their full attention to get what they need. Not only is messaging easier than calling or emailing, at the end of the day it just feels really good. This pattern of interaction is perfect for the real estate industry.

What’s next for you?

We are laser focused on growing our product, team, and user audience.  We have refined our MLS integrations and deployments down to a formula, and we are working to deliver the product to every agent!

What’s a cause you’re passionate about and why?

Inside real estate, I am passionate about delivering products that have an exceptionally high level of user experience. Since our audience is a little less-tech savvy, and with the amount of data we have, we must deliver products that are intuitive and solve real problems. It is really fun!

Outside real estate, I am also a micro-finance geek and an avid podcast listener. To the detriment of a social life, I tend to spend my free time studying economics, designing new products, and playing with business ideas.

Thanks to Tyler for sharing his story. If you’d like to connect, you may find him on Linkedin and Twitter.

We’re constantly looking for great real estate tech entrepreneurs to feature. If that’s you, please read this post — then drop me a line (drew @ geekestatelabs dot com).

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